Terms of Service
These terms govern your use of the WAMO Labs website and our engineering services. By using either, you agree to the terms set out below. Engagement-specific terms (statements of work, NDAs) take precedence where they apply.
Acceptance of terms
By accessing the WAMO Labs website (wamolabs.com) or engaging us for services, you ("Client") agree to be bound by these Terms of Service. If you do not agree, please do not use the site or engage our services.
These terms apply alongside any Statement of Work (SOW), Master Services Agreement (MSA), or Non-Disclosure Agreement (NDA) signed between us. Where signed engagement documents conflict with these terms, the signed documents prevail.
Use of services
Acceptable use
You agree to use our website and services only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of them.
Prohibited conduct
- Reverse-engineering or attempting to extract source code from delivered binaries beyond rights granted in writing.
- Using the site or services to transmit unlawful, infringing, or malicious content.
- Interfering with the normal operation of the site or services, including denial-of-service or brute-force attempts.
Engagements & statements of work
Each project is governed by a written Statement of Work (SOW) that defines scope, timeline, fees, milestones, and acceptance criteria. SOWs are signed by both parties before work begins. Changes to scope are handled through written change orders that adjust timeline and fees accordingly.
Discovery sprints, fixed-scope project builds, embedded teams, and operate-and-scale engagements are all available, each with its own SOW template. We do not perform substantive work without a signed SOW.
Intellectual property
Client deliverables
Subject to full payment, all custom code, designs, and other deliverables specifically created for the Client under an SOW are assigned to the Client on acceptance. The Client receives full ownership of bespoke deliverables they paid for.
Pre-existing & reusable IP
Pre-existing tools, libraries, frameworks, and reusable components owned by WAMO Labs remain our property. Where these are incorporated into deliverables, the Client receives a perpetual, royalty-free, non-exclusive license to use them as part of the deliverable.
Open-source components
Deliverables may include open-source components governed by their respective licenses. We document open-source dependencies in each project's repository.
Confidentiality
Both parties may exchange confidential information during an engagement. Each party agrees to protect the other's confidential information with the same care it uses for its own confidential information, and not to disclose it to third parties without written consent. Mutual NDAs are available on request and are recommended for substantive discussions before an SOW is signed.
Payment terms
Fees, milestones, and payment schedules are defined in each SOW. Unless otherwise specified, invoices are due net 30 from the invoice date. Late payments may accrue interest at 1.5% per month or the maximum rate permitted by law, whichever is lower. We reserve the right to pause work on accounts more than 30 days past due.
Travel, subscription, and other reimbursable expenses are billed at cost with prior approval.
Warranties & limitation of liability
Workmanship warranty
We warrant that services will be performed in a professional and workmanlike manner consistent with industry standards. If a defect is identified within 30 days of acceptance and is reproducible, we will correct it at no additional cost.
Disclaimer
Except as expressly set out in these terms or an SOW, services are provided "as is" without warranty of any kind, whether express or implied, including any implied warranties of merchantability or fitness for a particular purpose.
Liability cap
To the maximum extent permitted by law, our total aggregate liability for any claim arising out of or related to an engagement is limited to the fees paid by the Client under the relevant SOW in the twelve months preceding the claim. Neither party is liable for indirect, incidental, consequential, or punitive damages.
Termination
Either party may terminate an engagement for material breach if the breach is not cured within 30 days of written notice. Either party may terminate for convenience as defined in the SOW (typically 30 days' written notice). Upon termination, the Client pays for services performed and accepted up to the termination date, plus any non-cancellable commitments.
Governing law
These terms are governed by the laws of the State of Texas, USA, without regard to conflict-of-law principles. Disputes will be resolved in the state or federal courts located in Travis County, Texas, except where engagement-specific terms (e.g. SOW) specify a different jurisdiction.
Contact
Questions about these terms? Reach us at info@wamolabs.com. For engagement-specific contract questions, please contact your account lead directly.
Need an NDA
or SOW?
Standard mutual NDA available on request. Project SOWs are drafted after a discovery call.